As Service Provider Support Manager, Shirley oversees the Service Provider side of the Cain-Stanley business. She manages the ongoing operations and ensures consistent quality across all our partners.
Before Cain-Stanley, Shirley worked with a multitude of non-profit organizations across different industries and service lines helping each organization achieve both short and long term objectives.
The majority of Shirley’s career, close to 17 years, was held at Maritz, a Marketing and Training Agency. She came to Maritz in 2000 as a Project Manager and through her abilities, continuously expanded her role and breadth of management. In her last role as Director, Client Services she managed a team of up to 50 cross functional individuals responsible for growth and profitability of the Learning and Events division within the Automotive sector. She provided leadership and resource management to support the execution of an annual business portfolio. That portolio of client solutions included a blend of learning, organizational design, digital app development, web development, coaching, instructor-led training, press events, communicaiton campaigns, and dealer meetings.
Prior to her association with Maritz, Shirley worked with Arthur Andersen as a senior consultant, where she oversaw a range of integrated solutions for the utilities sector clientele. Shirley managed the design, development, and implementation of change management and process training initiatives incorporating needs assessments, market research, directing marketing, and communications.
Shirley holds a Bachelor of Arts degree in communications and business economics from the University of California at Santa Barbara.